Privacy Policy

Effective Date: 03/05/2026

​

This Privacy Policy describes how RedDog 3PL (“RedDog 3PL,” “Company,” “we,” “us,” or “our”) collects, uses, processes, and protects personal information and operational data obtained through our website, logistics operations, fulfillment services, and client relationships.

​

RedDog 3PL provides third-party logistics (3PL), fulfillment, warehousing, co-packing, and distribution services. Because we process information on behalf of our clients in the course of these services, we are committed to maintaining high standards of data protection and privacy.

​

This policy is designed to comply with applicable privacy and data protection laws including:

• California Consumer Privacy Act (CCPA)

• California Privacy Rights Act (CPRA)

• General Data Protection Regulation (GDPR) of the European Union

• Other applicable U.S. state and international privacy laws where relevant.

​

By using our website or engaging our services, you acknowledge the practices described in this policy.

​

1. Categories of Information We Collect Personal Information​

We may collect personal information including:

• Name

• Email address

• Phone number

• Business contact information

• Billing information

• Shipping addresses

• Account login credentials (if applicable)

​

Commercial and Transaction Data​

As part of our logistics operations we may process:

• Order fulfillment information

• Product SKUs and inventory data

• Shipment tracking information

• Purchase or transaction records

• Carrier and shipping documentation

​

Client Customer Data (Fulfillment Data)​

In providing fulfillment services, RedDog 3PL may process customer data belonging to our clients, including:

• Customer names

• Delivery addresses

• Order details

• Contact information related to shipments

• ​

In these cases:

RedDog 3PL acts as a "Data Processor" or "Service Provider" on behalf of the client, who remains the Data Controller responsible for the lawful collection of the data.

​

Technical and Website Usage Data​

When visiting our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website activity and usage analytics

• Cookies and tracking data

​

2. How We Use Information​

We use collected information for legitimate business purposes including:

• Providing 3PL, fulfillment, and logistics services

• Inventory management and order processing

• Shipment preparation and delivery coordination

• Customer service and operational communications

• Website administration and performance monitoring

• Fraud prevention and security monitoring

• Compliance with legal obligations

​

We process personal data only where there is a lawful basis, including:

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Consent when required

​

3. Client Data Processing and Protection​

When providing fulfillment services to clients, RedDog 3PL agrees to:

• Process customer data only according to client instructions

• Use client data solely for order fulfillment and logistics operations

• Maintain strict confidentiality of client operational data

• Limit access to authorized personnel only

• Implement reasonable technical and organizational security measures

​

Client data is never sold, rented, or used for marketing purposes by RedDog 3PL.

​

4. Warehouse and Fulfillment Data Security

RedDog 3PL implements operational safeguards designed to protect both physical and digital data related to our fulfillment operations.

​

Security practices may include:

Physical Warehouse Security

• Controlled facility access

• Surveillance systems where applicable

• Restricted storage areas for sensitive inventory

• Employee access controls

​

Digital and Operational Security

• Secure warehouse management systems (WMS)

• Access controls for logistics software platforms

• Secure data storage practices

• Password-protected systems and role-based access

• Secure data transfer protocols when applicable

​

These safeguards are designed to reduce the risk of unauthorized access, misuse, or disclosure of sensitive logistics and customer data.

​

5. Disclosure of Information

RedDog 3PL does not sell personal information.

We may share information only when necessary to conduct business operations, including with:

• Shipping carriers (e.g., UPS, FedEx, USPS, freight carriers)

• Payment processing providers

• Technology vendors and warehouse software providers

• Professional service providers (legal, accounting, IT)

• Regulatory authorities when required by law

​

All third-party partners are expected to maintain appropriate confidentiality and security standards.

​

6. Cookies and Website Tracking

Our website may use cookies and analytics technologies to:

• Improve website functionality

• Analyze traffic patterns

• Enhance user experience

Users may adjust cookie settings through their browser. Disabling cookies may affect some website features.

​

7. Data Retention

We retain information only as long as necessary for:

• Providing contracted services

• Maintaining operational records

• Complying with legal, tax, or regulatory requirements

​

Client fulfillment data is retained only for operational and recordkeeping purposes as required by our business agreements or applicable laws.

​

8. California Privacy Rights (CCPA / CPRA)

Residents of California have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Request disclosure of personal information collected

• Request deletion of personal information

• Request correction of inaccurate information

• Opt out of the sale or sharing of personal information

• Limit use of sensitive personal information

​

RedDog 3PL does not sell personal information.

California residents may submit privacy requests by contacting us using the information provided below.

​

9. European Union Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you may have rights including:

• Right to access personal data

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

​

Requests can be submitted using the contact details provided in this policy.

​

10. International Data Transfers

Information collected may be stored and processed in the United States or other jurisdictions where RedDog 3PL or its service providers operate.

Where international transfers occur, reasonable safeguards are implemented consistent with applicable data protection laws.

​

11. Children's Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

​

12. Third-Party Websites

Our website may include links to external websites. RedDog 3PL is not responsible for the privacy practices or content of third-party sites.

​

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business practices. The updated version will be posted with a revised Effective Date.

​

14. Contact Information

For questions regarding this Privacy Policy or to exercise privacy rights, please contact:

RedDog 3PL
50 Commerce St. Unit 8, Brevard, NC 28712
Email: 3PL@RedDog3PL.com
Phone: (828) 551-6853